Shipping policy

 

At The Part Authority, we focus on fast, reliable delivery across Australia. Our goal is simple. Get the correct replacement part or appliance to you with clear shipping costs and full tracking.

Order Processing

Orders process within 1–2 business days.

You receive an order confirmation after purchase.

A second email with tracking details arrives once the order ships.

Where Orders Ship From

To maintain fair pricing and consistent stock availability, we work with Australian and international fulfilment partners.

Your order may ship from:

• Australia
• An international logistics partner warehouse

The fulfilment location selected depends on product availability and delivery efficiency.

Shipping Rates

Shipping rates calculate automatically at checkout.

Rates depend on:

• Product weight and size
• Delivery location
• Carrier service selected

All orders include tracked shipping.

You see the full shipping cost before completing checkout.

Estimated Delivery Times (Australia)

Most orders arrive within 6–10 business days after dispatch.

Delivery time varies based on:

• Your delivery location
• The warehouse location of the product
• Courier network conditions

Tracking Information

You receive a tracking number by email once the order ships.

Tracking updates appear within 24–48 hours depending on the carrier.

Delivery Notes

Parcels ship through trusted domestic and international courier networks.

Orders with multiple items may arrive in separate shipments.

Carrier delays, peak periods, or public holidays extend delivery times.

Need Help

For any shipping questions contact:

support@thepartauthority.com.au

Our support team responds as quickly as possible to assist.